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GERMAN speaker roles - administration/customer service

Hlavní město Praha Plný úvazek

Náplň práce

* CUSTOMER SERVICE
* ADMINISTRATION
* ACCOUNT MANAGEMENT
* TOP INTERNATIONAL COMPANY

Your role will be pro-active, varied and communicative:

- Responsibility for Customer Service supporting one of the European business units
- Order entry and customer claims process
- Maintain high customer service levels
- Participate in cross-functional process improvement initiatives
- Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
- Monitor and report Key Performance Indicators (KPIs)
- Various administrative tasks.

Požadavky

And what do you need to apply?

- Very good knowledge of German and English language
- Previous experience in administrative role, account management or customer service is a plus
- Strong organizational skills
- Must be detail oriented
- Communicate and dynamic type of person.

At least one year relevant working experience is welcome:)

Místo pracoviště

Praha

Informace o pozici

  • Hlavní město Praha
  • Obor: Personalistika a HR
  • Plat: Od 47000 CZK do 56000 CZK
  • Typ pracovního poměru: Plný úvazek