* CUSTOMER SERVICE
* ACCOUNT MANAGEMENT
* TOP INTERNATIONAL COMPANY
Your role will be pro-active, varied and communicative:
- Responsibility for Customer Service supporting one of the European business units
- Order entry and customer claims process
- Maintain high customer service levels
- Participate in cross-functional process improvement initiatives
- Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
- Monitor and report Key Performance Indicators (KPIs)
- Various administrative tasks.
And what do you need to apply?
- Very good knowledge of German and English language
- Previous experience in administrative role, account management or customer service is a plus
- Strong organizational skills
- Must be detail oriented
- Communicate and dynamic type of person.
At least one year relevant working experience is welcome:)