The Human Resources Shared Services department supports business objectives by processing HR transactions and administering standardized functions. The role includes coordinating and administering specific CSS HR process, such as payments and allowances, mobility, personal administration and performance management.
- Investigating, assessing and recommending solutions to employee queries
- Interpreting company policies and procedures, and advising employees and managers accordingly
- Take care of redundancy, packages, payments, allowances
- Managing day-to-day assigned tasks in accordance with SLAs, and OLAs
- Analytical role with focus on numbers
- Participating in projects and migrations as needed
- Taking ownership of, and accountability of assigned tickets, whilst working collaboratively with other internal HR/Payroll/DM/Finance functions as required