The Billing team supports invoice creation processes and invoice delivery to clients located in the US and Europe.
The team ensures timely production and distribution of all final invoices and supplementary documentation as requested by the client or region. Order to Cash Billing Specialist is responsible for the performance of pre-billing and billing activities as invoicing, the issuing of credit notes, reporting to management and internal clients, and addressing ad hoc requests.
- Uploading billing input into financial billing systems and validating the outcome
- Issuing draft invoices and credit notes, obtaining approvals, distributing to external clients
- Reporting of billing data to regions
- Providing trend reports and financial analysis to various end users
- Performing backup responsibilities for the assigned team members
- Cooperating with colleagues in other teams responsible for various aspects of the billing process
- Managing the resolution of queries from both internal & external sources