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Network Service Desk Agent (English)

Hlavní město Praha
Plný úvazek

Náplň práce

With an outstanding level of English and the ability to handle technical communication, you will work with customers and relevant teams creating incident tickets and seeing them through to their final fix. You will operate services such as LAN/WAN, Mobile, Fixed Voice etc. and ensure that services are closely monitored to ensure the least possible controllable outages.